A Safe and Warm Home
Ever notice that when we talk about home, we envision a safe place of comfort, warmth?
- “Home is where the heart is.”
- “Home sweet home.”
- “There’s no place like home.”
Maintaining the comfort and safety of your home is important and at Dead River Company, we have some simple tips and tools to help you—especially during the home heating season.
Propane is a safe, efficient, clean-burning fuel when used properly. Here are some tips you should know if you smell gas:
- Extinguish all smoking materials and open flames.
- Cease using any lights, appliances, telephones, or cell phones.
- Leave the area.
- Turn off the main gas supply valve—if it’s safe to do so.
- Report the leak from a neighbor’s home or a place away from the gas leak. (If you can’t reach your propane retailer, call 911.)
- Remain outside and away from your home until a first responder or trained propane technician says it’s safe to return.
Before resuming use of any of your propane appliances, be sure that your system is checked by a qualified service technician to ensure it is leak free.
If you use home heating oil, consult our safety checklist as you inspect your oil tank. If you answer “yes” to any of the questions on the list, call Dead River Company and let a licensed technician take care of it.
Did you find one of those post-holiday Travelocity, Expedia, or Travel Zoo offers for a few days in the sun a little too tempting? If you’re taking a vacation and your home will be empty, be sure you’ve taken steps to avoid frozen or burst pipes. Have someone check on your home or use a temperature monitoring solution.
It’s also important to know how to contact us in the event of an emergency. If you’re a current Dead River Company customer experiencing a heating emergency, please call your local office. We are available any time, day or night, 24/7. If it’s after business hours, we guarantee to contact you within one hour of your after-hours call being placed.
You can trust Dead River Company to be there when you need us. We want to help keep you safe and warm in your “home sweet home”.