New to Propane?

New to Propane?

By: Amy Duda, Service Manager at Dead River Company

Are you new to propane? You may have recently upgraded, may be thinking about upgrading, or potentially moved into a residence where you’ll be utilizing propane for the first time. If this is all new to you, then you’ve come to the right place! As a Service Manager at Dead River Company, I’m going to be answering some of the most frequently asked questions about residential propane.

Safety Doesn’t Happen by Accident

Safety Doesn’t Happen by Accident

From the time we’re old enough to comprehend, we’re given instructions on how to stay safe. From “always look both ways before crossing the street” to “no running with scissors!” the admonitions for safety are everywhere.

We do things every day to stay safe—we step on a bathmat after a shower; we wear our seatbelts; and we keep our propane tanks clear of snow and ice. Wait, what?

Say What? Translating Industry Lingo

Say What? Translating Industry Lingo

Here at Dead River Company, our employees are thoroughly trained and certified according to rigorous industry and safety standards – ensuring we deliver service to our customers with the greatest skill and expertise. This is a complex industry and we know that when speaking with your service technician or energy advisor, it may sometimes seem like our experts are speaking another language.

To help out, we have put together this guide to some of the more unfamiliar terms that are common in the industry.